Effective date: 09/09/2025
At Airport Taxi Geneva, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and use our services. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information we collect
We collect personal information from you when you use our website and contact us through the contact form. The data we may collect includes:
- Personal Identification Information: Name, Email Address, Phone Number
2. Purpose of data collection
We collect personal data for the following purposes:
- To respond to your inquiries submitted via the contact form
- To provide customer support and improve our services
- To process bookings and reservations for our taxi and transfer services
- To comply with legal and regulatory requirements
3. How we use your information
We use the personal information we collect for the following purposes:
- Customer Service: To provide you with a seamless booking experience, assist you with any inquiries, and resolve issues related to your booking.
- Service Improvement: To enhance and improve the quality of our services based on your feedback and preferences.
- Communication: To communicate with you regarding your bookings, our services, or promotional offers (only if you opt-in for marketing).
4. Legal basis for processing personal data
We process your personal data under the following legal bases:
- Consent: By filling out our contact form or making a booking, you provide consent for us to collect and process your personal data for the purposes described in this policy.
- Contractual Necessity: The processing of personal data is necessary for the performance of the services requested by you (such as booking transfers).
- Legitimate Interest: We may process your data to improve our services, monitor usage, and fulfill our contractual obligations.
5. Data sharing
We do not sell or rent your personal data to third parties. However, we may share your data with trusted third-party service providers that assist us in operating our business and providing services to you. These third parties are bound by confidentiality agreements and are only allowed to use your data as necessary to perform their services.
6. Data retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including any legal, accounting, or reporting obligations.
7. Data security
We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no data transmission over the internet can be guaranteed to be 100% secure.
8. Your rights
Under the GDPR and the Swiss Data Protection Act (LPD), you have the following rights regarding your personal data:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You can request correction of any inaccurate or incomplete personal data.
- Right to Erasure: You can request the deletion of your personal data when it is no longer necessary for the purposes it was collected.
- Right to Restriction of Processing: You have the right to restrict the processing of your personal data in certain circumstances.
- Right to Object: You can object to the processing of your personal data based on legitimate interests.
- Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format.
To exercise your rights, please contact us at contact@airport-taxi-geneva.ch or via the contact details provided on our website.
9. Cookies and tracking technologies
We use cookies and similar tracking technologies to enhance your browsing experience and improve our website. For more information about how we use cookies, please refer to our Cookie Policy.
10. Third-party links
Our website may contain links to other websites. We are not responsible for the content or privacy practices of third-party sites. We encourage you to read their privacy policies before providing any personal data.
11. Updates to this privacy policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this policy periodically to stay informed about how we are protecting your personal data.
12. Contact us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
- Email: contact@airport-taxi-geneva.ch
- Phone: +41 76 307 00 92